Palo Alto Networks 4 Hour Rma

4 Hour RMA Optional for US Customers only. Power TSIA and others for exceptional Support service.

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Technical support for Palo Alto Networks products is avail-able 247 year-round by web or phone for customers with Platinum and Premium Support.

Palo alto networks 4 hour rma. 4-Hour Premium Support RMA. Technical Account Management Optional. Expedited 4-Hour Global RMA Datasheet Businesses today face an evolving array of cyberthreats that continue to gain sophistication.

Continuous non-stop operation Palo Alto Networks provides customers and partners with an array of Customer Service offerings to help you manage your Palo Alto Networks next-generation firewall deployments in a manner that is most effective for you and your security team. For an additional fee RMA and Hardware Replacement services can be upgraded to 4 Hour Ship or On Site Spares for immediate replacement of failed hardware. Provides an optional service for rapid turnaround for RMAs.

Enter the required Location Information as indicated by the asterisks if you have purchased the 4 hour RMA. Optional upgrade with Premium Support for enterprise customers and data centers located within a specified range of a Palo Alto Networks service location requiring mission-critical response times Benefits of Palo Alto Networks Advanced RMA Services program. Implementation acting as a bi-directional communications conduit between Palo Alto Networks and the customer.

Palo Alto Networks will pay all shipping costs incurred in. Issue a Palo Alto Networks-issued RMA number to the Client contact along with instructions for returning the defective hardware. No matter the size complexity or risk profile of your enterprise Palo Alto Networks has options for.

The Palo Alto Networks PA-200 is a true desktop-size platform that safely enables applications users and content in your enterprise branch offices at throughput speeds of up to 100 Mbps. Customer Support - Palo Alto Networks. In the face of an ever-expanding quickly evolving threat landscape Palo Alto Networks innovative support programs have helped customers prevent successful cyberattacks as well as cut costs and complexity of operations.

Dedicated computing resources for the functional areas of networking security content inspection and management ensure predictable firewall performance. The three components of the Palo Alto Networks customer services are. Assuming only management of new device is connected go to old device and export.

By delivering 24x7 telephone support and up to 4 hours engineer on-site services. For an additional fee RMA and Hardware Replacement services can be upgraded to 4 Hour Ship or On Site Spares for immediate replacement of failed hardware. If this is not possible due to lack of inventory the order will default to Next Business Day delivery as long as the request is received by 3PM local time.

Weve also been recognized by JD. Standard Support is available during business hours. Arrow Premium Telephone Support Arrow Premium Telephone Support is delivered from our.

Subscription-based extension of the Premium Support program that provides dedicated customer advocacy for enterprises with unique or complex support requirements. Technical Account Management Optional. Customers with Premium Partner Support will open cases through their Authorized Support Center ASC.

Remove the old device move the network cables to the new device. 4-Hour Premium Support RMA Return Materials Authorization is an optional upgrade to Premium Support for customers and data centers requiring mission-critical response times that are located within a specified range of a Palo Alto Networks. It includes all the benefits of Premium Support or Focused Services as applicable plus commercially reasonable best efforts by Palo Alto Networks to deliver replacement Hardware to you within four hours from the issuance of an RMA.

Use the Palo Alto Networks PA-5060 PA-5050 and PA-5020 to safely enable applications users and content in high-speed datacenter large Internet gateway service provider and multi-tenant environments. Palo Alto Networks Arrow offer an enhanced range of service SLAs to compliment Palo Alto Networks support and maintenance contracts. Select 4-hour or NBD.

If Hour Premium Support for your device was purchased A replacement device will be shipped within four hours of Trustwaves determination of the device failure and RMA number issuance. Palo Alto Networks will make a best effort to provide 4- hour service out of another depot. Subscription-based extension of the Premium Support program that provides dedicated customer advocacy for enterprises with unique or complex support requirements.

No matter how mission-critical your business need Palo Alto Networks offers expedited RMA options with rapid hardware replacement to. Old device is still connected to the network and firewall is managed from panorama. This support option is available only for Hardware located within a specified range of a Palo Alto Networks service location.

Automated Correlation Engine puts the power of our threat research at your fingertips by continuously scrutinizing isolated events across multiple logs and log types on the next-generation firewall and Traps advanced endpoint protection and correlating indicators of compromise across your network surfacing infections that may otherwise be overlooked. Predictable throughput levels of up to 20 Gbps are achieved using dedicated function-specific processing for networking security content.

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